Frequently Asked Questions
No, creating a profile at castingcrowns.com is absolutely free! A profile will enable you to post in the community, comment on articles and galleries, add friends, share videos and photos, read the latest news, and more.
If you feel that we have listed an event, photo, attribution, or story incorrectly, please let us know. You may contact us via the Feedback Form or just add a comment on the article.
No, for the information you provide to castingcrowns.com, you will only receive information regarding Casting Crowns. You may also receive information on promotions and announcements from companies directly affiliated with castingcrowns.com.
The Tour Page is updated with the latest touring itinerary and is your best source of information for when and where live shows will take place. Additionally, you can sign-up for the email list to be notified when shows are coming to your area.
No cash or credit will be issued. You may return an item for replacement within 2 weeks of the receipt of item. Shipping and handling charges are non-refundable. All returns must be accompanied by the packing slip. When you return an item, please indicate the reason for the return. Fulfillment is handled by Merchden.
We do our absolute best to get all orders correct when they are processed. For all inquiries and policies, please see our policies regarding shipping, exchanging, and returning items. Please fill the form on the right out for any questions you have regarding your order - or visit our FAQ pages. We will do our best to get back to you ASAP!
All physical items in our store are available to be ordered and shipped internationally. Digital Download Products are only available in the United States.